FA
Fanie A

1 reviews | Active since Oct 2019

29 Jul 2020, 15:29

DSTV misleading advert

I received a message that I can upgrade to the Family package @ R210 p/m. Then I received a message that I can save R69 p/m. The d date for this was 13 July 2020.I did upgrade on the DIY platform and phoned them. The consultant told me this was only for one month then I have to pay R279 p/m. I told her that was not what the advert stated. I received a message the previous week that this monthly payment is only until the end of September 2020. I am confused.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Jul 2020, 18:34
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team