BH
Belinda H
1 reviews | Active since Jan 2015
16 May 2018, 10:48
Dstv mislead customers
I took out Dstv Compact Plus and on the list of channels available was 121. When I got home I could not receive channel 121 and when I enquire about this, Dstv told me they made a mistake on the list. Channel 121 is my favourite channel and 1 of the reasons I took this contract. This is not a fair deal.
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Replies (2)
DStv (MultiChoice)'s replyOfficial
16 May 2018, 11:36Dear Belinda
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply16 May 2018, 11:36
Official
Dear Belinda
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
BH
Belinda H's updateReviewer Update
16 May 2018, 15:39Rupert. Easy to say... now you have the customers money. Great. How will I get channel 121 I am paying for? Selling sheep and deliver rats. I need a solution. This is what was offered and I need channels as agreed upon when I took out the contract.
BH
Belinda H's update16 May 2018, 15:39
Reviewer Update
Rupert. Easy to say... now you have the customers money. Great. How will I get channel 121 I am paying for? Selling sheep and deliver rats. I need a solution. This is what was offered and I need channels as agreed upon when I took out the contract.