1 reviews | Active since Sept 2016
Dstv misinformation
<p>10/07/17 I filled the change of ownership forms and I signed on the page saying to transfer the funds to the new decoder. 11/07/17 I call to find out on the progress and they say it is done but the credit hasnt been transferred. I was told to send an email to enquiries but Im not sure how long this will take, please assist</p> <p> Ref number ********** </p>
Dear King
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Dear King
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Good day King
Thank you for taking my call today.
As discussed, the credit balance (R147.25) has been transferred to the new account holder.
Please feel free to contact us if you require any further assistance.
In effort to improve customer satisfaction, please let me know how you rate the service I have given to you by revisiting the survey/conversion rate on Hello Peter. The rating is on a scale of one to five (1 being poor and 5 being good).
Once more, thank you for your invaluable support.
Kind regards
Dinah
Best regards,
Good day King
Thank you for taking my call today.
As discussed, the credit balance (R147.25) has been transferred to the new account holder.
Please feel free to contact us if you require any further assistance.
In effort to improve customer satisfaction, please let me know how you rate the service I have given to you by revisiting the survey/conversion rate on Hello Peter. The rating is on a scale of one to five (1 being poor and 5 being good).
Once more, thank you for your invaluable support.
Kind regards
Dinah
Best regards,