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HILDA W
1 reviews | Active since Dec 2014
22 Jun 2018, 13:18
DSTV Misery!!!!!!
DSTV treating me like an idiot
I have wtitten numerous complaints but each time i speak to advisers or so called team leaders im told that the reversals has been done.My question is i have asked for the recording between me and a certain Siphokazi who I had a conversation with is not being sent to me.And to top it all when I requested to speak to Siphokazi a certain adviser said to me"I dont know Siphokazi there are many Siphokazis in this world"Never have i been so appalled as i am a call centre manager myself and would never allow any of my agents/team members to respond to a customer in that manner.I am requesting for refunds on my account as well as compensation on all the monies i have spent calling this incompetant call centre.
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
24 Jun 2018, 13:46Dear Hilda
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply24 Jun 2018, 13:46
Official
Dear Hilda
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
24 Jun 2018, 13:46Dear Hilda
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply24 Jun 2018, 13:46
Official
Dear Hilda
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
HW
HILDA W's updateReviewer Update
04 Jul 2018, 14:12I am still awaiting feedback on above query.
HW
HILDA W's update04 Jul 2018, 14:12
Reviewer Update
I am still awaiting feedback on above query.
HW
HILDA W's updateReviewer Update
13 Aug 2018, 15:32DSTv is useless and does not care aboutthe customers forr
HW
HILDA W's update13 Aug 2018, 15:32
Reviewer Update
DSTv is useless and does not care aboutthe customers forr