CD
Carol D

1 reviews | Active since Jan 2013

21 Jun 2017, 13:41

DSTV : Mis-leading Information

<p>DSTV Customer Service recommends us to buy a Small Explora Decorder for our second TV in another room " With Installation Voucher" at any Game store, that where our Nightmare started. DSTV's installer - Ellies / ELSAT : no one install the decorder despites several request. We returned the goods to Game Greenstone - whose staff have no interest about our opinion on Ellie's service !! Swap for the same decorder without the installer's voucher and have it installed within one day from other DSTV installer !!</p> <p> </p> <p>DSTV : drop Ellies / ELSAT immediately before you lose more customers !!</p> <p> </p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Jun 2017, 14:44
Official

Dear Carol

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Jun 2017, 14:56
Official

Good day Carol

We appreciate your feedback in this regard and apologies for the inconvenience caused. We'll make sure to forward this to the relevant team so that they can look into the matter.

Warm Regards

Girly

Best regards,