NS
Nadine S

1 reviews | Active since Dec 2022

11 Sept 2023, 19:42

DStv ****ming their customers

I called DStv today after I had to have my signal repaired. While reactivating my secondary view the DStv consultant asked if I’d like to hear about new products. I said NO THANK YOU I’m happy with what I have. An hour later I receive a message to say Disney Plus has been activated on my account. This is *******! The guy still laughed and said, “So you don’t want to save money?” I again said NO THANK YOU what I have is fine. Shame on you DStv for allowing this to happen! I then had to call back and then be told’ “Oh but it’s a promotion.” I did not request this! I’d like to hear the recording of this conversation where I said go ahead DStv!

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Sept 2023, 19:49
Official
Hi Nadine , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Sept 2023, 19:50
Official
Hi Nadine , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

NS
Nadine S's update14 Sept 2023, 16:24
Reviewer Update
Why have you billed me again for Disney WHEN I HAVE NOT REQUESTED THIS!!! You even called to apologise yet you do it again!!!! Please rectify AND STOP CHARGING ME FOR DISNEY!!!