NS
Nadine S

1 reviews | Active since Dec 2022

03 Nov 2023, 13:53

DSTV ****ming people again!

DSTV why do you constantly keep activating Disney on my account? I have asked you to stop MANY, MANY times yet you keep activating it - YOU HAVE NO AUTHORITY TO DO THIS! How many times must I keep asking you to stop? Does NO not mean NO to you?

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Nov 2023, 15:31
Official
Hi Nadine, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Nov 2023, 11:07
Official
Hi Nadine,

It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard. 

Kindly note that we tried contacting you on your mobile number 084*****71 with a *** and could not get hold of you.

Kindly note that the Disney+ was a promo of 100% discount to qaulifying customers which your account is one of them.
However we have completely terminated the promo and Disney+ has been cancelled.

Kind Regards,
DStv: Hello Peter Team

Best regards,