Dstv ****ming my money

Extremley frustrated with the lack of service and constantly being required to make additional payments by multichoice. My monthly premium is successfully debited from my account on the fisrt of each month, however my services are disconnected on average 4 to 5times in a month, where my family and i are left with no television to watch for days to weeks on end. I get different stories everytime i call in to make an enquirey, im either instructed to pay reconnection fees which o do not understand why, but pay anyway. Im never given the opportunity to speak to management when i request to do so and im always anxious everu time i turn off the television, if it will work the next time i turn it on. Its Extremley frustrating that i keep paying for a service im not getting and no one is willing to assist. Multichoice is a ****.