DStv ****mers of note

DStv switched my service on, then switched it off 2 days later. I then spoke to Lehlohonolo on that day. Tld her about my problem, no help there. Why am I not surprised 🙄. Told her that I still have cooling off period nd that I'll be cancelling the whole subscription. This woman tells me that I can cancel but have to pay R180 cancelation fee on top of the R254. Can u believe the audacity. They still at the end wants u to pay for their mistake. Oh get this, with them switching off the service I have to also pay the connection fee. DStv come get yr nonsense. I can't deal with y'all.