DSTV ****mers almost ****med out of R900

I disconnected my Premium package and decoder years ago. My DSTV account is inactive and has been for a long time. This weekend we decided to reconnect our decoder (Premium package ) to watch the Paris Olympics. To my surprise an access fee was added to my DSTV account in March 2024. My account was in a credit now I owe DSTV again. So I sent an e-mail to DSTV help centre and requested for them to investigate the ******* transactions on my account only to receive a call from the help centre informing me that I had a subscription fee for February outstanding. This transaction was added today. How is this possible. Luckily I kept my previous statements. There are ****mers working for DSTV do not trust their helpline or customer services department. I was almost ****med out of R900 today by the help centre. Shocking!