kM
khomotso M
1 reviews | Active since Jun 2015
05 Aug 2024, 08:37
Dstv ******, ****mers
My account ***1, I used to have two active decoders and last year in November i deactivated one decoder which was the explora and since have been paying R140 for the HD decoder on access. To my suprise now i am being disconnected stating that i need to pay in fees for the explora and pvr functions as it was activated. Last week i spoke to Sinazo Cekisani at call centre and she gave me **** servic and my line was even hung up.
How come do you want to **** me and tell me i must pay for services i never activated. We will keep on walking away because of this ******** practices you keep on imposing on us. Where is the proof of me activating the explora, Dstv multichoice you are ******
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Replies (1)DStv (MultiChoice)'s replyOfficial
05 Aug 2024, 08:54Hi K****tso Mokgehle,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply05 Aug 2024, 08:54
Official
Hi K****tso Mokgehle,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
