DSTV ****med me

Over an hour on a call with my own airtime only for it to be unsuccessful. I called dstv this morning after they debited my account on the wrong date. Then had to make payment with unexplainable additional costs just so my very old mother could watch her shows. All Hlengiwe and Elihle, the consultants could do was to blame it on the SYSTEM. I want to escalate this to the Consumer Rights Commission.