DStv management penny's wise pound foolish mentality

DStv.. your customers are canceling here's why

I had been a premium custom for 9 years

I recently request a New decoder from DStv

Nothing happened... No contractor called me

I had buy a smart box

When we called to cancel..a package there is no answer on wait for twenty minutes

But if you want to upgrade they will answer in two seconds

Since you cannot assist me telephonically let's carry this on a social media platform

Regards K.