LH
Leonard H
1 reviews | Active since Jan 2013
11 Jul 2022, 18:16
Dstv management cannot get their act together
I have phoned everyday 3 or 4 times a day with regards to my dstv internet that I have perhaps 1 hours usage a day if I am lucky. It has been escalated 4 times. I have even reviewed it on hellopeter and they say someone will be in touch with me. No one cones back to me. Every person on their help desk cannot help me. I have a 24 month contract with them and I am 4 months into the contract. This is truly a breach of contract. I have gone as far as requesting a manager to phone me and still no calls. I have now gone on the app a couple of days ago and canceled the internet and still no one has contacted me. I am one very dissatisfied customer.
Helpful (0)
Replies (2)0
Replies (2)LH
Leonard H's updateReviewer Update
11 Jul 2022, 18:34How many times are you going to attend to my complaint all I want is my internet to work. I am loosing money on a daily basis. It cannot go on like this.
LH
Leonard H's update11 Jul 2022, 18:34
Reviewer Update
How many times are you going to attend to my complaint all I want is my internet to work. I am loosing money on a daily basis. It cannot go on like this.
LH
Leonard H's updateReviewer Update
13 Jul 2022, 09:32Dstv have contacted me twice since this review but unfortunately every time they contact me we are load shedding, so we cannot sort it out while we are loadshedding however I appreciate them coming back to me.
LH
Leonard H's update13 Jul 2022, 09:32
Reviewer Update
Dstv have contacted me twice since this review but unfortunately every time they contact me we are load shedding, so we cannot sort it out while we are loadshedding however I appreciate them coming back to me.