LM
Lionel M
1 reviews | Active since Sept 2009
11 Jul 2020, 14:41
DSTV MAKES A QUICK BUCK
Forgot to pay my dstv account. Why does dstv not send the customer a reminder and give enough time [24 hours] to allow for the customer to see the notice and pay the account ?Dstv like to terminate the service without giving sufficient notice and then to charge a reconnection fee.This is just a money making racket .Maybe its time for me to spend my money on something better than dstv .
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
11 Jul 2020, 15:19Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply11 Jul 2020, 15:19
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
11 Jul 2020, 17:29Hi Lionel,
As per our telephonic conversation, we have reversed the R50.00 reconnection. Kindly note that payments have to be done before or exactly on the payment date.
Regards
DStv: Hello Peter Team
As per our telephonic conversation, we have reversed the R50.00 reconnection. Kindly note that payments have to be done before or exactly on the payment date.
Regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply11 Jul 2020, 17:29
Official
Hi Lionel,
As per our telephonic conversation, we have reversed the R50.00 reconnection. Kindly note that payments have to be done before or exactly on the payment date.
Regards
DStv: Hello Peter Team
As per our telephonic conversation, we have reversed the R50.00 reconnection. Kindly note that payments have to be done before or exactly on the payment date.
Regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
11 Jul 2020, 17:30Hi Lionel,
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
DStv: Hello Peter Team
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply11 Jul 2020, 17:30
Official
Hi Lionel,
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
DStv: Hello Peter Team
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
DStv: Hello Peter Team
Best regards,