Dstv magazine bad service

I am launching this complaint on behalf of my uncle , who is a pensioner and has been sent from A to Z without any resolve in this easy complain which can be rectified. He has been to our local store to inform them that he does not receive the monthly magazine from DSTV. He went to their Cape Town branch as well after his visits locally did come to nothing. There they also promised that this will be rectified and he will receive the monthly program magazine. This at the N1 branch. He has been waiting now for more than a year for these magazines to be delivered each month. As he is a pensioner , I feel disgusted that DSTV treat their clients like this. This cannot be such a difficult task to perform. Herewith his details : <br> Mr. A R Petersen<br> Acc no. ***1<br> Tel: ***<br> <br> This is just bad for service delivery. If this cannot be rectified , I will campaign even further for such bad service.<br> <br> Yours truly <br> A Petersen