1 reviews | Active since Sept 2017
DStv M Rankoe
We have an account with DSTV (price lock plus show max) in total I was paying R530 monthly on the last day latest the 1st of every month) I paid on the 1/10/2022 the account was up to date. Yesterday there was a d/order reversal on my husband account, he reversed it because he knew I was going to pay it as Normal..
I paid today R560 1/11/2022, as usual, according to Mhla Mhlahlo and other consultants, they said we still need to pay R388 .. because there was a reversal. he was supposed to pay R948 in order for the channels to be opened....Paying penalty fees of R388 or more it's crazy...you better cancel everything, if you can't sort out this problem.
There is this one consultant who made sense to me, I spoke to him at about 13:24 today, the rest of them didn't make sense at all including Mhla..It really upset me as I used my last money to please my kids, if this is not fixed, it will be my last payment to DSTV
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Kind regards,
DStv: Hello Peter Team
Best regards,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
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Kind regards
DStv: Hello Peter Team
Best regards,
We tried contacting you on ***, however, your line rang unanswered. Please let us know when we can contact you back again.
Kind regards
DStv: Hello Peter Team
Best regards,
