LV
Lucinda V

1 reviews | Active since Jul 2016

23 Jul 2017, 12:40

DSTV live chat will cause a person to have a stroke

<p>Called the DSTV call centre 3 times again, to try and register for online self service, they refered me to the live chat system, 4 times the live chat consultant ended the chat before my issue was resolved, the last consultant once again said the will escalate the issue, as I can still not register, guess what 48h later still no joy, Im starting to think that the EFF should nationalise DSTV, the service might be better, because, once again I think you would get better service at a roaside clinic in garangkua that at DSTV.</p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Jul 2017, 08:23
Official

Dear Lucinda

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team

LV
Lucinda V's update24 Jul 2017, 12:17
Reviewer Update

Well you did contact me and I said phone me back in 5 minutes, I never received a call again.

This is a request for my fathers account not mine, his smartcard number is 1 ********** 635, his email is ********** This however still does not solve my problem on my previous post wrt not being able to use my boxoffice, I used it for more that a year, nothing changed, except that my cellnumber is now apparently not connected to my account, 6 weeks, Ive been waiting for this to be fixed, guess what nothing!!

LV
Lucinda V's update24 Jul 2017, 17:31
Reviewer Update

Thank you Lebogang, it is working now, your service has been great, I appreciate it!