Dstv lies, cheat and *****.

I wish I could rate this company 0! I was offered a Dstv explora for R549 a month which I accepted my first payment was way more than expected but I paid it anyway. I called Dstv to change my payment date and updat my contact details which the agent confirmed she done, to my knowledge I believed this was done so I decided to pay my Dstv 1 day earlier today when I logged on to my online account I had a shock to once again see a high bill this time its R800+ I paid what I agreed on R550 and my channels still not showing I called up and complained and explained everything the agent told me that I have an outstanding balance of R187 reconnection for plus late payment fees of God knows how much, when I explained to the agent that I was under the impression that my payments date has been changed to the 5th I was told that was not the case I then asked for a Manger to call because it's not my fault I was told the manager by the name of simpiwe would call me in 15 minutes which didn't happen I called back after 30 minutes and explained myself again to another agent and was told that a manager by the name of Lisa would call me it's almost 2 hours with no call DSTV DOES NLT CARE I've been with them for many many years and this is how we get treated, they lie cheat and *****. The customer service sucks I'm left without TV services because of a lying agent yet I paid the agreed amount of R55p it's really not fair I'm upset I really I'm taking this further, I will be sure to share this with everyone and I will be taking this to the ombudsman I have asked for a call recording which they said I can't have.