ST
Sindy T

1 reviews | Active since Nov 2015

27 May 2023, 20:43

Dstv lie on one month free compact subscriprions!

I was so excited to get my very own first decoder from DSTV and bought the one with the one month free subscription. I tried connecting my services since 7-16 Nay 2023 as my instillation wizard didnt pass step 5. I only viewed my shows from 21 May- 25 May and it was disconnected now im told to pay R248 which is half the compact fee for 5 days of watching??? I also have to after that 2 June pay 445 which is the full compact fee this is a ******* a month is 31 days not 5 days of viewing in a 31 month and then being paid for those few days. Im beyond upset and dissapointed. Does the compact frer one month thing be a lie im going to tell all friends and family and warn them of this *******!!!

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 May 2023, 22:15
Official
Hi Sindy Tshabalala, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team