1 reviews | Active since Apr 2020
DSTV - ***** and *******
I have phoned multi times and begged DSTV to correct my account. They offered an "upgrade" to the ultra and "you will even pay less"
No contract was received by email or signed as per the telephone conversation, but the ulta arrived and we installed it ourselves as the delivery person said they don't install.
After being deactivated and countless hours on the phone, visits to a DSTV store, and finally head office, they promised my account is sorted out, just to bill me R1350 because I "canceled"
No one can help me on the phone or at the store, and to be honest, driving to head office is more expensive on petrol.
Rather stay with your existing setup, if you try to change it, its a nightmare. If you are happy to be without service for almost a week, try to upgrade.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
