NW
Nazir W
1 reviews | Active since Jun 2019
19 Aug 2020, 18:19
Dstv *****!!
I am still waiting for the team to get back to me about my refund and ******* customer service received from all staff!! I've been **** to since the 8th July, today is the 19th August, how much more pathetic does this get!?! I want my money back right away!! *****!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
19 Aug 2020, 18:22Hi ****r,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply19 Aug 2020, 18:22
Official
Hi ****r,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
19 Aug 2020, 21:44Hi ****r,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Kindly be advised that your account was reconciled and credited.
Since we never received payment for the month of July, the credit balance was used to cover the subscription for July and August.
Kind regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Kindly be advised that your account was reconciled and credited.
Since we never received payment for the month of July, the credit balance was used to cover the subscription for July and August.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply19 Aug 2020, 21:44
Official
Hi ****r,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Kindly be advised that your account was reconciled and credited.
Since we never received payment for the month of July, the credit balance was used to cover the subscription for July and August.
Kind regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Kindly be advised that your account was reconciled and credited.
Since we never received payment for the month of July, the credit balance was used to cover the subscription for July and August.
Kind regards,
DStv: Hello Peter Team
Best regards,