DSTv let down

I am writing to complain about the lack of communication from dstv regarding airings for Eastenders on BBC Brit Channell 120 - it used to air on Monday-Thurs evening then moved to Sat morning (all 4 episodes) at 6am which was fine because I would watch it on catch up during the week but now I see there are only 2 episodes aired on Sat mornings with no notice about why this is the case!!!!! Not only that but when they changed it to air only 2 episodes I can no longer play it on my TV thru my Chromecast on CatchUp - I have watched all other episodes this way but there seems to be a retriction of some sort on it now. I can watch it on my phone but it won't play through my chromecast :( - there is nothing wrong with my chromecast as I can play netflix and all other catchup programs through it. We are seriously considering cancelling our dstv subscription - there is mostly just ******* or repeats anyway. No wonder they are losing customers. I could use that money for far better things than watching one repeat after the other.