1 reviews | Active since Aug 2017

05 Mar 2018, 16:00

dstv lemon tree branch

my name is isabel on sunday i went to dstv at lemon tree i got the rudest service from the manager Mone Nortier was out of hand. the owner there did not bother to come back to me . they then decided to give me a wrong number to compain .i habe never been treated in this manner

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Mar 2018, 07:49
Official

Dear Isabel Bastos De Abreu

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Mar 2018, 09:52
Official

Good day Isabel Bastos De Abreu

It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.

We currently investigating your concerns with the relevant department.

Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.

Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Feel free to contact us should you require any further assistance.

Kind regards

Rupert

Best regards,

's update12 Mar 2018, 13:08
Reviewer Update
Thank you i will await for further action