DSTV lacks respect for customers

I have been charged again after cancelling my account with DSTV and I have also been charged for a movie that should have been free (as it was the first time I've rented a movie using Box office).

This is the second time in 5 months that DSTV has either taken money from my account (without authorization) or charged me for something that I didn't ask for (and subsequently cut off my account) and then wanted to charge me re-connection fees on top of everything.

I now have to call (at a huge cost to myself) the service center to get my money back and this is not acceptable. I cannot wait to be rid of their poor service.

DSTV has no respect for its customers and shows this with disappointing customer service.