AC
AJ C
1 reviews | Active since Mar 2019
04 Apr 2016, 11:35
Dstv keeps Losing sound and picture
On a couple of occasions during the past weekend and 3 times already this morning our Dstv has no sound nor picture. We also contacted your contact centre in Pretoria, they simply said that we must unplug the Explora decoder and let it reboot I have done that a few times now and now our Dstv regarding the sound or picture is not working whatsoever.
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Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
06 Apr 2016, 11:10Hello AJ Swan,
We have tried to contact you to assist with your technical problem without any success.
Should the problem persist please have tour decoder tested and your nearest MultiChoice Agency or Branch.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
We have tried to contact you to assist with your technical problem without any success.
Should the problem persist please have tour decoder tested and your nearest MultiChoice Agency or Branch.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply06 Apr 2016, 11:10
Official
Hello AJ Swan,
We have tried to contact you to assist with your technical problem without any success.
Should the problem persist please have tour decoder tested and your nearest MultiChoice Agency or Branch.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
We have tried to contact you to assist with your technical problem without any success.
Should the problem persist please have tour decoder tested and your nearest MultiChoice Agency or Branch.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert