M1
Maehon 1
1 reviews | Active since Jun 2020
20 Jun 2020, 11:40
DSTV keeps getting hacked
My DSTV online platform keeps getting hacked and personally devices are removed. Really concern about the security risk around this and feel like our privacy has been invaded. DSTV please can you escalated work on the back end of the sorftware to allow users to log out all devices when changing passwords to ensure all current devices are valid.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
20 Jun 2020, 11:47Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply20 Jun 2020, 11:47
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
20 Jun 2020, 12:33Hi Maehon 1,
We don't have reported cases of DStv Now hacking and this is the first time we are getting this type of a query. It's possible that devices are removed by another person who has access to the password.
Please log into the DStv Now website and change your password.
Regards
DStv: Hello Peter Team
We don't have reported cases of DStv Now hacking and this is the first time we are getting this type of a query. It's possible that devices are removed by another person who has access to the password.
Please log into the DStv Now website and change your password.
Regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply20 Jun 2020, 12:33
Official
Hi Maehon 1,
We don't have reported cases of DStv Now hacking and this is the first time we are getting this type of a query. It's possible that devices are removed by another person who has access to the password.
Please log into the DStv Now website and change your password.
Regards
DStv: Hello Peter Team
We don't have reported cases of DStv Now hacking and this is the first time we are getting this type of a query. It's possible that devices are removed by another person who has access to the password.
Please log into the DStv Now website and change your password.
Regards
DStv: Hello Peter Team
Best regards,
M1
Maehon 1's updateReviewer Update
21 Jun 2020, 14:46Business reply
DStv (MultiChoice)'s reply:
20 Jun 2020, 12:33
The business has rep**** privately, and only Maehon 1 can view this message. Why do businesses and reviewers write private replies?
Dear DSTV, I hope this is not going to be the standard response. The perpertrator hacks our DSTV account daily, we feel helpless and there is nothing we can do. From doing reseach we can see it is not only us that this is happening to so why are you not doing sometime to protect your subscribers urgently.
DStv (MultiChoice)'s reply:
20 Jun 2020, 12:33
The business has rep**** privately, and only Maehon 1 can view this message. Why do businesses and reviewers write private replies?
Dear DSTV, I hope this is not going to be the standard response. The perpertrator hacks our DSTV account daily, we feel helpless and there is nothing we can do. From doing reseach we can see it is not only us that this is happening to so why are you not doing sometime to protect your subscribers urgently.
M1
Maehon 1's update21 Jun 2020, 14:46
Reviewer Update
Business reply
DStv (MultiChoice)'s reply:
20 Jun 2020, 12:33
The business has rep**** privately, and only Maehon 1 can view this message. Why do businesses and reviewers write private replies?
Dear DSTV, I hope this is not going to be the standard response. The perpertrator hacks our DSTV account daily, we feel helpless and there is nothing we can do. From doing reseach we can see it is not only us that this is happening to so why are you not doing sometime to protect your subscribers urgently.
DStv (MultiChoice)'s reply:
20 Jun 2020, 12:33
The business has rep**** privately, and only Maehon 1 can view this message. Why do businesses and reviewers write private replies?
Dear DSTV, I hope this is not going to be the standard response. The perpertrator hacks our DSTV account daily, we feel helpless and there is nothing we can do. From doing reseach we can see it is not only us that this is happening to so why are you not doing sometime to protect your subscribers urgently.