CB
Chantal B
1 reviews | Active since Sept 2013
10 Nov 2015, 10:59
DSTV KEEPS GETTING CUT OFF!
hi.<br> <br> I am requesting an immediate response.<br> im absolutely disgusted and furious with dstv!<br> I have requested 2 months in a row for a debt order to be set and 2 months in a row I have been cut off!!<br> <br> after emailing Amogelang Mokhonoana <br> and asking confirmation the debt order must run, I have proof of the email being read yet no response!<br> I then send an email on Saturday 07.11.15 wanting an answer ...the email gets read and I still don't have a response.<br> <br> considering dstv are even running a competition to change to debt order as well.<br> disgusting service.<br> id like a manager to contact me before close of business.<br> thank you.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
13 Nov 2015, 13:48Hello ChantalDeBruin,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply13 Nov 2015, 13:48
Official
Hello ChantalDeBruin,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,