DSTV KEEPS DISCONNECTING SERVICES FOR NO VALID REASON !!!!!

<p>Im writing o behalf of my mother because she is the accont holder</p> <p> </p> <p>DSTV have disconnected the service about 4 times this month claiming that the payment for May returned as unpaid. They have asked that we send them a statement as proof that the account was paid and never returned as unpaid and I have done that every week but it’s not helping. They will connect the account for a few days and then disconnect it again. When you call the call centre – THEY GIVE YOU THE SAME STORY – THAT PAYMENT RETURNED AS UNPAID.</p> <p>I have just spoke to Njabulo Ntshingila who has promised to call me back seeing as the bank statement is loaded on the system. SO BASICALLY, THEY CLAIM WE HAVE NOT PAID EVEN THOUGH THEY HAVE A BANK STATEMENT SHOWING THAT WE HAVE MADE PAYMENT. They just keep disconnecting the service either way – really frustrating!!!!!!!!!!!!</p> <p> </p> <p>CAN DSTV OPEN UP THE SERVICE THAT WE HAVE BEEN PAYING FOR EVERY MONTH WITHOUT FAIL VIA DEBIT ORDER !!!!! PLEASE!!!!</p>