1 reviews | Active since Aug 2016

03 Jul 2023, 14:23

DSTV just not customer friendly.

Phoning ***** line *** hanging on for 20 minutes at a time listening to music and other info but no answer.

0
Replies (6)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Jul 2023, 14:26
Official
Hi  Roeks

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 


Kind regards,
DStv: Hello Peter Team 

Best regards,

's update03 Jul 2023, 14:28
Reviewer Update
Phoning the F R A U D line just no answer. DSTV upgrading package and then down grading it again taking extra money without us phoning them to do these transactions.
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Jul 2023, 17:07
Official
Hi Roeks,

It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard. 

Kindly note that we tried contacting you on your mobile number 082*****46 with a *** number and could not get hold of you.

Please provide us with a suitable time for us to contact you or email *** for assistance.

Kind Regards,
DStv: Hello Peter Team

Best regards,

's update06 Jul 2023, 08:43
Reviewer Update
I stay on farm with bad cel signals you can phone me between 14h00 and 16h00 any day hope

's update06 Jul 2023, 08:47
Reviewer Update
My phone record including true caller doe not show any calls or missed calls from your number.

's update05 Sept 2023, 10:24
Reviewer Update
This not solved yet.