LB
Lizelle B

1 reviews | Active since Oct 2020

08 Apr 2022, 12:46

DSTV - just don't go there

If you are thinking of getting DSTV premium streaming option, just don't. There is ALWAYS some kind of problem, if it is not black screen then it is the blue circle just keep going on an on. Now there is a new one, when you click on what to view it is one adverti*****t on the other - endless, you cannot get out of it, even if you restart. After purchasing this package, we were allowed 3 people watching, at this stage it is only me, going from the tv in the room to the tv in the sitting room, now there are too many people watching or streaming limit reached, and the fees gone up. Even if it is working, getting to the program I want to watch, the stuff I wanted to do is finished already - no program. If something is going to give me a heart attack, it is DSTV. It is frustration in a service. Even after sale service is terrible. Netflix runs without a hiccup ever, so it means that DSTV streaming, and also for that matter decoder services are not up to standard. Spare yourself the frustration and rather get another way of streaming. It is the most expensive as well.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Apr 2022, 18:01
Official
Hi Lizelle,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team