DSTV JUST DON'T GET MY FRUSTRATION!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Good day, I must appologise for the language I am about to use. But the **** with DSTV Multichoice does not stop. For F---k sakes. How many times must i explain myself regarding the Explora that Hendrik signed for must be taken off my account, of which I have spoken to the cancellation department about it already as well. I DO NOT KNOW WHAT TO DO ANYMORE AND NOW THEY EXPECT ME TO GET IN MY CAR AND GO TO THE RANDBURG BRANCH TO SORT THEIR **** OUT. JUST TAKE THE DAMN DECODER OFF MY ACCOUNT. I DO NOT HAVE THE DECODER IN MY POSESSION AND STOP CHARGING ME FOR A FREAKIN 3RD DECODER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I HONENSTLY JUST HAD ENOUGH. AGAIN THERE WAS PROMISES MAD THAT A MANAGER WILL PHONE ME BACK. HOW MANY TIMES HAVE I HEARD THAT STORY ALREADY. CAN IT BE SO DIFFICULT.