Dstv it's a **** when it comes to their payment service

Multi choice is a **** , IV payed my dstv via my banking app on the 04/04/24they said it's not reflecting, then IV sent them proof of payment on the very same day and they rep**** as they escalating to the proof , today it's the 9 /04/24 still my services are not open * So does this mean I'm donating my money to multichoice ? ( Customer no:***4) Their agents are so rude , they will keep on telling u it's not their fault the is nothing they can do imagine 😤