CV
Clive V

1 reviews | Active since Mar 2009

25 Jan 2017, 21:21

DSTV it's great having a monopoly so you really don't have to give a da*n about your customers

<p>I have been watching American Gothic and set my Explorer to record the series. </p> <p>It recorded Season 1 episode 1-6 and 8-9 , however for some reason of its own it decided that it didn't like episode 7 , so refused to record it.</p> <p>So, OK, no problem, I went onto catch up to find it, but no American Gothic is not on catch up.</p> <p>And yes I do have a WiFi connection. </p> <p>So, OK, let's try Showmax. Also no American Gothic.</p> <p>OK, so no problem, I'm sure DSTV/Multichoice themselves can help with the missing episode.</p> <p>Guess what, no they absolutely cannot, and basically I should have checked the recording schedule each episode to make sure it was recording, so tough. </p> <p>Really? Why am I wasting my money with the Explorer?</p> <p> </p> <p> </p> <p> </p> <p> </p> <p>072 ********** Abraham</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Jan 2017, 07:53
Official

Dear Clive

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Jan 2017, 09:33
Official

Good day Clive

We have escalated your Programming concern to the relevant department for urgent assistance.

Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.

Kind regards

Rupert