DSTV is worse than Eskom

SO I took out the price lock and it took you months to do the deliver and instillation. Now 2 months after your Decoder is not working and all you say is switch off and on after 5, 10 and 30 minutes. I did even better I witched off for a day and it did the same. Then they said its my dish but my other decoder is working fine on the same decoder. Took it to Maponya and they said its nothing but the loaded some software. I come home it worked for an hour and started doing the same. I called and your consultants told me its the dish. Now I ask how is it the dish when it played an hour and then started doing the same thing again. Consultants dont know anything. the team leaders dont take calls as they in meetings or they tell the consultant to tell me that they going to tell me the same thing the consultant just told me. I am told to spend my money and get an accredited installer to come check yet this was installed by a credited installed a month ago. So they actually saying to me go away as we have your business now and dont care what service we giving you. Waste your money on us and on the installer. mostly they will keep you holding so long that they hope you hang up and they wont call back. I once held for over 30 min just to hear the consultant say my manager is in a meeting. Example: as you always say you will address but we speak daily with the same consultants as nothing is being done: Call of the 14/02/2020 at 10:45. Then I am promiksed a call from manager and he does not call dont know if he does not get the message or he also does not care about servicing me. I sent this at 11:16 and I was still holding nothing happening just music