KB
Kelly B

1 reviews | Active since Oct 2019

15 Oct 2019, 14:01

DSTV is very disappointing.

DSTV systems are more often down than they are up and working. Phone calls to the Call Center are always in excess of 20 minutes long and the issue is still not fixed and a case gets created for you & you are told within 24 hours your issue will be resolved. I have waited up to 7 working days, 9 consecutive days for the ExtraView Department to call me back. In this time I went into my local DSTV Agency, whose systems are also always down because Multichoice systems are down, to get assistance with the error.

If my 80 year old mother could use Netflix I would not have DSTV at all. It is honestly a waste of R980 per month. I have 200 gigs data and Netflix for under R600 per month.

0
Replies (0)