Dstv is utterly Pathetic

I called in to your call center and informed her that I have an installer here and he needs to speak to her to activate the explora's, after an almost 10 minute waiting time she says to him that we must call back as she cannot activate the explora's without no explanation, this is where I already lost my cool.

I called a 2nd time and after spending 23:41 minutes going back & forth and fighting with the consultant I was told we cannot connect the explora's as you owe dstv R5, what the hell, I flipped out even more. When I called in the week or last week to cancel my recorder insurance then the voice teleprompter said balance due is R450 something to be paid on the 20th January, thus I paid R460 to be in advance even if its by cents, this is why I couldn't understand why a R5 was required, I ended the call with the consultant after that almost 24 minutes at my expense and time and asked her to have a manager call me back, its 12:57 and I'm still waiting, yes if he was with a client then surely he cannot still be with a client. This is truly pathetic. Your service goes down and down each day with such *********** staff, this is giving dstv the bad non service standard.

I'm ever so so sorry I bought these **** stuff, I should've just cancelled and gone with Netflix.