BE
Barry E

1 reviews | Active since Sept 2009

06 May 2019, 09:09

Dstv is using any and all means to stay afloat!

Dstv is staffed by *****s. I phoned in to their call center months ago to link 2 decoders for dual view. This was done. I then (days later) noticed that I was receiving the Premium package, which I never asked for!! I then contacted them to put my packge back to Compact plus, which they did. Now, each month, I get an SMS to say that I owe them R87.10 for the period I had premium (which I never used). As it was the call center's fault, I refuse to pay this amount. I have received messages to say that this has been escalated, but to no avail. I will NEVER pay this amount as I never asked for it. Get the money from the *********** call center person! Acc **********

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