BN
Buhle N

1 reviews | Active since Aug 2019

29 Feb 2024, 08:55

DSTV is useless , taking money from a client and denying it.

DSTV has debited my account Successfully but yet our services are still disconnected . I have been calling for the past 3 days including today .i hold for minuets and minuets and yet my airtime is not spoken for. Why create a debit order system if you cant even trace payments that you pull from clients accounts. Your WhatsApp channel is as useless as your consultants are . Cloe January I spoke to today has not even returned my call including her useless selfish supervisor. Just because DSTV has not had competition yet don't underestimate people .You went into my account took my money and now you telling me you cant pick it up is this not theft , you a *****. You even left me with unnecessary charges as you kept on debiting after you got your money. Who will pay the charges ? Will you reimburse the days you disconnected us for ? Check the link below and stop this nonsense. blob:https://web.whatsapp.com/7434a587-ea5e-429d-a***e

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Feb 2024, 08:56
Official
Hi Buhle, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
BN
Buhle N's update29 Feb 2024, 17:21
Reviewer Update
While you busy using automated responses. I don't have TV we can't watch TV. Be serious
BN
Buhle N's update01 Mar 2024, 17:10
Reviewer Update
Will I have any feedback?