Dstv is useless

I am so frustrated I put off my dstv in feb this year as we moved to Mozambique, after coming back I reconnected and paid the full amount actually R80 too much but since reconnecting on the 2nd of November I have only had problems they keep disconnecting and saying I owe them money for March even though the have gone and pulled the calls to show I disconnected now every 5 days I must call in as they keep suspending my service I spoke to a manager in the PE branch who assisted me and keeps connecting the service but never gets any further than that his name is Tivan Godfrey. I am at the point of cancelling my service again as it’s been a month and nothing has been resolved