MG
Marlene G
1 reviews | Active since Jul 2021
19 Jul 2021, 14:21
DSTV is useless
My sister app**** for the new DSTV pricelock deal with a exstra view decoder, this has been over a month ago. She has received the extra view decoder (explora 3b) and was told the Dstv explora would be delivered on the 26th of June. 26 of June came and gone and she called them the Wednesday the 30th of June and they said it should be delivered that friday 4 July AND NOTHING!! We have called call center been to a DSTV kiosk in a mall nobody is able to assist us in receiving our DSTV explora ULTRA it has been over a month that we are unable to watch tv due to DSTV not being able to do their JOB!!! This is unacceptable. Can anybody assist on how to proceed further.
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Replies (2)
DStv (MultiChoice)'s replyOfficial
19 Jul 2021, 22:15Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply19 Jul 2021, 22:15
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
MG
Marlene G's updateReviewer Update
20 Jul 2021, 21:10Good day DSTV thank you for the response. Her details contact number is ***.
MG
Marlene G's update20 Jul 2021, 21:10
Reviewer Update
Good day DSTV thank you for the response. Her details contact number is ***.