Dstv is useless..

They are ******** us..I pay them R933.50 everyone with no fail this include the dstv internet..this month they haven't loaded my wifi. I called the useless call center where a Sthembiso is telling me I have 21 Gb nyt data only. How possible is that when we on a new month. He failed to provide me with feedback and said he needs to speak to someone called Austin. What is the use of a call center whereas they are no use nd clueless. I am thinking of canceling the contract and get my refund.