1 reviews | Active since Nov 2012
I have still not been helped to resolve my problems with DSTV. The credit card deduction is not being done by... DSTV. How is that my fault, why do I have to pay reconnection fees?!<br> <br> I already have a second account with 2 explora's on debit order and DSTV does not allow more than one account to deduct on the same bank account. So credit card is my only option. (Due to bad service I have already decided to cancel the 2 explora's account end of the month). I am very, very strongly concerning cancelling the other account with the credit card problem this month too...<br> <br> I have reported the credit card deduction problem back in December and did not get any response. Now I have reported the problem again last week and posted on facebook as well and still the problem is not resolved. Now there is a message DSTV is sending that if the payment is not made it will be cut off. *** is wrong with you guys... sort out the problem and credit the reconnection fees.<br> <br> In addition to this I have reported a rude customer care agent and supervisor but that too is just being ignored
Best regards,
Best regards,
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