SM
Shahida M

1 reviews | Active since Aug 2019

02 Jun 2020, 22:14

dstv is unfair

Hi My account status is on awaiting payment so I was wondering if my account can be disconnected asap as I don't have money and can't afford it right now your call center agents are unhelpful its lockdown i really don't have money to pay dstv right now please help and cancel my services disconnect it because i have no possibility of paying

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Jun 2020, 22:37
Official
Hi Shahida, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Jun 2020, 08:40
Official
Hi Shahida,

Thank you for contacting us. 

It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.

Our system indicates that your services have been disconnected. 

Please be advised to make a payment of R 15.64 to bring your account to a zero balance. 

Kind regards
DStv Help Team

Best regards,