DSTV IS TRASH !!!!!

I have an extra-view account and my secondary services have been blocked for two weeks, through out the two weeks I have called multichoice numerous times and asked to speak to managers but have failed dismally, the agents are the rudest people on earth as all they know is to put you on hold. I have asked for email addresses that I can use, so I can escalate the matter but again I have failed dismally. its really said that they are the only service providers that we can depend on for our local programs cause honestly , I'm ready to knock that decoder against the wall and never do business with such a company. I called them today and for two full hopurs I was put on hold and the agent just hung up on me.