BM
Bongiwe M

1 reviews | Active since Dec 2014

11 May 2018, 17:56

DSTV is trash

I bought a explora 2 at Game cresta and I was told I need to buy the one that has installation and that some contractor from dstv will install it for me for free. I was then given numbers by dstv yo call the installations contractors but no contractor is willing to help me since I have the voucher. Can you tell me what I need to do because I have wasted a lot of my airtime calling these freaken contractors of yours who say they only take cash and not vouchers, why do you sell this **** to us knowing very well that no one wants to install with these vouchers of yours? I need someone to come install this dstv tomorrow or I am taking it back. Thank you.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 May 2018, 08:05
Official

Dear Bongiwe

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply13 May 2018, 19:59
Official

Good day Bongiwe

I apologise for the delayed response.

Our records indicate that you have been assisted.

The service is now active from your Explora decoder. Please pay the pro rata balance of R221.67 today to cover your viewing till 25 May 2018.

Feel free to contact us if you require any further assistance.

Thank you for taking the time to contact us.

Kind regards

Dinah

Best regards,