DSTV IS THE PITS !!!

dstv is the pits. They are the worst when it comes to customer service. I reported an issue with a bogus installer. They didn't bother to investigate despite promising to do so. A gentleman from dstv called me and promised to correct my account. He did. He promised to follow up so that I can pay the pro-rata amount and for the next month but he did not call. Now I cannot pay because the mount billed is incorrect. I called twice today, both times I was put on hold and eventually got disconnected. The agents promised to call me back but never did. Needless to say that they did not assist me.

I am done with this pathetic service. I am finally going to close my account and leave dstv for good. So many of my friends have long left and are happy with Netflix and other service providers.