TG
Tiaan G

1 reviews | Active since Jan 2017

07 Jan 2017, 16:21

DSTV is the most pathetic service

<p>Being a loyal DSTV client for 20+ years i cannot believe what ppor service i have been receiving since September2016. I have been havving signal issues and their customer care centre takes me through diiferent steps each time but no results were possitive. It came to a point that they said i must take my DSTV Explora decorder in for a software update. I done what they asked and now its even worse. This morning I logged another call (ref ********** /i58) and the call agent advised that I need to follow his instructions yet it still not resolved. Id rather tell anyone that would like to open an account or services with them to utilise another service as DSTV is just becomming more *********** day by day. If anyone cares to resolve this issue i want to deal with a regional manager as this has been the worst service ever provided. </p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Jan 2017, 08:26
Official

Good day Tiaan Van greunen

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team