DStv is the absolute worst

I wish I could give DStv zero stars. This is the third consecutive month that my money is taken and my services get cut due to outstanding payment. I would not recommend anyone to get involved with this company. This is the worst experience ever and as a new customer I am appalled. I wish to be called by a manager (not a team leader) and I would like to know why this is happening every month since I signed up for DStv, and what is being done to fix this issue. I have never had such a bad experience with any company in my life. This is the last time I am complaining. If this happens again I am canceling my subscription.