Dstv is taking advantage of pensioners

I am paying a subscription of 658 for compact plus and I pay that monthly the agent is I just spoke to told me the subscription is 620 on top of that I paid 658 Friday my account is suspended and I’m told that I have 3 insurances that I never signed up for now when I call them they said I need to pay an additional 400 and something that’s basically 1000 please help me report dstv this is a ripoff and I’m merely just a pensioner.